Frequently Asked Questions
I couldn't fit the items I purchased. What can I do?
- Due to COVID-19, ALL SALES ARE FINAL.
- However, if there is an issue with your order, please contact us and we will due our best to resolve the matter to your satisfaction.
Where do the items ship from?
- We are based in the United States and all of our items are Coronavirus safe!
- All of our items are shipped directly from us so there are no long wait times.
- Most of our items are handcrafted, so we will ensure you quality shipping services.
How long is shipping?
- In order to provide the best shipping service, we recommend choosing expedited shipping. This usually takes 1-3 business days. Due to weather conditions and holidays, there may be shipping delays. Once your having received a shipping notification, please contact the carrier with further questions. Please have tracking info handy.
- Read more about our Shipping Policy
- Domestic shipping is 1-3 business days.
- Shipping to Canada, United Kingdom, & Internationally may vary.
My order has been shipped. Where is it?
- Please us our Track My Order feature to track your order(s).
I couldn't find what I need. I still need help. How can I get in touch with someone?
- If you have read our FAQ's and still need assistance, please visit our website and hit the chat button and someone will reach out to you in just a few short minutes.
- Email Us
- Call Us: (844) 535-2665 (Mon-Fri 8am-9pm, Sat & Sun- 10am-7pm CST)
- Message Us On Facebook
- DM us on Instagram
- Connect with our Twitter